Privacy Policy

Welcome to and (the “Site”), which is owned and operated by Agena Bioscience, Inc. (“Agena Bioscience” or “we”). This Privacy Policy is designed to inform you about Agena Bioscience’s collection, use, and dissemination practices regarding information that you provide to Agena Bioscience through this Site. This Privacy Policy does not apply to any other data use, collection or dissemination practices, such as data collected offline. (Downloadable Software Disclaimer: This Privacy Policy covers only information that is collected through this Site, and does not cover information that may be collected through software you may download from the Site.)

Your use of this Site is subject to this Privacy Policy, which you may at any time print or download. Whenever you submit information to Agena Bioscience through the Site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. Agena Bioscience reserves the right to change this Privacy Policy at any time by posting the revised policy at this location, but such changes will not affect information provided by you prior to the effective date of the change unless you consent otherwise. Please check back for updates to the Privacy Policy.

When you register with via this Site, you will be asked to provide basic contact information, including name, organization, phone number, and e-mail address. On this Site, for example, we may collect and retain contact and other information from you in a number of ways, such as when you place an order, request e-mail updates or other information, complete customer surveys, submit a feedback or contact form, or provide a resume.

If any third parties provide information to us about you, we may combine that information with other information we have about you, and if and to the extent we do, we will treat such combined information in accordance with this Privacy Policy.

This Site collects various information from you in the course of your navigation of the Site, such as the URL of the site you just came from, the browser version you use, your Internet Protocol (IP) address, IP ports, date/time, size of data transferred, pages you visit, and other “clickstream” data. We are typically not able to relate such data to you as an individual if you merely browse our Site and do not disclose your identity to us, e.g., in connection with a registration. Agena Bioscience also uses “cookies” to enhance your Site visit.

Agena Bioscience uses information collected by clickstream data collection and cookies to store your preferences, improve web site navigation, make personalized features and other services available to you, compile and analyze aggregate statistics and trends, and otherwise help administer and improve the Site. Where you provide registration information, cookies can also be used to identify you when you log onto the Site or portions of the Site.

A “cookie” is information either temporarily or permanently stored in a file on your computer. You can set your internet browser to reject cookies (refer to your internet browser instructions if you wish to do so), but that may limit your use of some convenience features at this Site.

Use of Web Beacons: Our web pages or e-mail messages may contain a small graphic image called a web beacon, which is sometimes also called a “clear gif”, that allows us to monitor and collect certain limited information about our users, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small and invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. Agena Bioscience may use web beacons to count visitors to our web pages or to monitor how our users navigate our website, and we may include web beacons in e-mail messages in order to count how many messages we sent were actually opened or acted upon. Agena Bioscience uses web beacons to compile aggregate statistics about our website and our marketing campaigns.

Except as otherwise set forth, Agena Bioscience may use information it collects from you and others to respond to your request, improve the content, services, and products that Agena Bioscience provides, customize this Site to your preferences, communicate information to you (where you have not expressed a preference otherwise), for our marketing and research analysis, and for other purposes identified to you.

Regarding marketing email communications outside of the scope of AgenaCX , Agena Bioscience may communicate marketing email messages to subscribed individuals, except when the recipient has chosen to unsubscribe from such email communications. You may unsubscribe from the marketing email communications at any time by contacting Agena Bioscience or by using the “unsubscribe” feature in the email communication received.

Some marketing and research analysis is conducted by third parties providing data collection and analysis services under contract with Agena Bioscience, utilizing anonymous data collected from cookies. As noted above, you can reject such cookies by following your browser’s instructions. Agena Bioscience reserves the right to make full use of information that is not in personally identifiable form.

From time to time, Agena Bioscience uses contact information obtained via this Site to send e-mail and postal mail supplying customers with the most recent product and service information. If you order products or services via our Site, Agena Bioscience may contact you by e-mail to send you information about your order (e.g., order confirmations, shipment notifications, etc.). Agena Bioscience may also contact Site visitors via e-mail regarding their account status and about changes to any relevant agreements or policies. You may unsubscribe from these communications at any time by contacting Agena Bioscience or by using the “unsubscribe” feature in the email communication received. This does not apply to transactional email communications, which are necessary to communicate details and updates about your orders.

Agena Bioscience does not provide the personally identifiable information you supply to us to outside mailing lists. Agena Bioscience may share information about you with Agena Bioscience’s affiliates, successors, and agents/representatives (for example, consultants), which are required to treat the information in accordance with this Privacy Policy.

Agena Bioscience takes reasonable steps to safeguard the information you provide to us. For example, all web pages transmitting personal or financial information are encrypted from your client PC to our servers (which are located in the United States to the extent data on Canadian registered website visitors is concerned) using the standard known as SSL (Secure Sockets Layer). Beyond the SSL barrier your data is protected once it reaches our network through the use of secure multi-tiered firewalls. Portions of your data may also be encrypted on our storage server for additional security. We may disclose personally identifiable information that you provide via this site to respond to law enforcement requests or where required by applicable laws, regulations, or court orders. Furthermore, we may disclose information provided by you in connection with corporate restructuring, sale or assignment of assets, merger, divestiture, and other changes of control or financial status, in which case we will require the recipient to use the information in accordance with this Privacy Policy.

Because no system is 100% secure or error-free despite taking commercially reasonable steps, Agena Bioscience and its affiliates do not promise, and you should not expect, that information you provide to Agena Bioscience shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site.

If you do not wish to receive certain communications from Agena Bioscience, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Site, or (2) informing us that you no longer wish to receive such communications. We will comply with such requests unless such communications are required by law or do not require your consent under applicable laws. If you would like to opt-out of receiving communications from affiliates or other third parties with whom we shared data in accordance with this policy, please contact such third parties directly.

You may at any time request access to a summary of your personal information held by Agena Bioscience, and request corrections or updates to that information. Agena Bioscience will make reasonable efforts to respond promptly to such requests, but reserves the right to limit such requests to once per year per individual. Further, our response to such requests may be limited to information under our direct control.

This Site contains links to the web sites of other organizations. Agena Bioscience is not responsible for the privacy practices or the content of other web sites, and unless otherwise specified, does not imply any relationship, sponsorship, or affiliation between Agena Bioscience and these linked sites, or adoption or approval of the content of such sites.

For any requests or questions related to this Privacy Policy, or if you have concerns about how information you provide to Agena Bioscience is being used, please contact us at the following address:

This Privacy Policy is effective May 24, 2018.